No matter what business you are in, there is regularly going to be someone that is cheaper; If you labor in the steakhouse industry, you will find cheap places plus they will be busy all the time, then there isn’tany way to compete with the 4.99 burger special at the restaurant.
- If you’re in the maintenance industry like me, it’s taxing to compete with companies that undercut our prices, then one thing my wonderful friend and I can do is offer our clients excellent maintenance plus quality repairs.
I started my commercial roofing business a couple of years ago plus it took some time to get the business off the ground. I handle lots of odd types of roof repairs, replacements, plus insurance claim cases. There are a lot of other commercial roofing companies in the area, but I have the best customer service. One reason is due to my website. I had a website built for the commercial roofing business plus clients can contact us 24 hours a day. There is regularly someone on the line to talk with a customer. The customer does not even have to option up the iPhone. They can enter into a chat session if they just want to ask a couple of questions. Since my wonderful friend and I added the special chat feature on the website, I have had a lot of wonderful reviews online about our customer maintenance plus our helpful online features, but adding the live chat feature didn’t really take too much time for the IT guy, plus I already had someone who was on call overnight. It made sense to add 24 hour online support if my wonderful friend and I could figure it out.