No matter what business you are in, there is typically going to be someone that is cheaper; If you toil in the steakhouse industry, you will find cheap locales as well as they will be busy all the time, then there isn’tany way to compete with the 4.99 burger special at the diner.
If you’re in the service industry like me, it’s hard to compete with companies that underchop our prices… One thing my buddy and I can do is offer our customers excellent service as well as quality repairs.
I started my commercial roofing business a couple of years ago as well as it took some time to get the business off the ground. I handle lots of different types of roof repairs, replacements, as well as insurance claim cases. There are a lot of other commercial roofing companies in the area, but I have the best client service. One reason is due to my website. I had a website built for the commercial roofing business as well as customers can contact us 24 hours a afternoon. There is typically someone on the line to talk with a customer. The client doesn’t even have to opportunity up the iPhone. They can enter into a chat session if they just want to ask a couple of questions… Since my buddy and I added the special chat feature on the website, I have had a lot of fantastic reviews online about our client service as well as our helpful online features. Adding the live chat feature didn’t unquestionably take too much time for the IT guy, as well as I already had someone who was on call overnight. It made sense to add 24 hour online support if my buddy and I could figure it out.