HVAC service requests go to the boss

All service requests for the house building have to go through the boss.

This is a rule that has been the same for the past 2 years.

I have been working for the house building complex that long, and when there is a service that requires parts, I have to make a request. When a service requires service from an outside provider, I have to send a request for that as well. Over the weekend, there was a problem with one of our renters and I needed to replace some parts for the air conditioning system. The parts for the air conditioning system were only $17 and I paid for them out of my own pocket. I truthfully didn’t feel it was going to be a substantial deal and I knew that the parts were going to repair the problem with the customers air conditioning system. I submitted the bill so I could get paid and I got a call 5 minutes later from my boss. He wanted to see me inside his office. When I sat down, I truthfully thought he was going to write me a check or give me money out of the drawer. I actually didn’t expect him to yell at me for not following the rules. I told my boss that the $17 parts were no big deal and I didn’t mind paying for them, but he told me that I wasn’t following directions and it wasn’t about the amount of money that I paid for the parts. I don’t feel I’m going to work here much longer with stupid rules like that.

Quality air conditioning